Customer Data Management
14 March, 2014
Despite chatter about CIOs losing clout or eventually reporting to the CMO, a survey of 1,600 CIOs reveals that the IT executives are well-positioned for the future — if they are willing to step outside of IT…
27 March, 2013
Digital technologies empower today’s customers, disrupt every industry, and cause your executives to question their competitive strategies. In the age of the customer, the only sustainable competitive advantage you can have is the degree to which you know and engage with your individual customers.