14 March, 2017
How One CIO Closed The IT-business Gap
CIOs often lament the gap between business and IT, a common paradox that frequently creates inefficiencies that bog down business operations. Sankara “Vishi” Viswanathan, CIO of Day & Zimmermann, tackled such a challenge last year, bolstering a shared services model to better serve customers across the $2.8 billion company’s four distinct business lines.
“We’re going to ensure our people providing services in the back-office can be digitally enabled to provide answers to the people that are meeting customers on a daily basis,” Viswanathan tells CIO.com.