BI Insights

How Artificial Intelligence Will Impact The Insurance Industry

25 July, 2017

How Artificial Intelligence Will Impact The Insurance Industry

If you’re like most people, calling an insurance company isn’t among your favorite activities. That’s because the insurance industry is one of the least innovative areas for customer experience, meaning that customers typically come away from their interactions disappointed and dissatisfied. However, things are definitely changing, and artificial intelligence is playing a large role. The fast-growing technology has the potential to disrupt the entire industry and greatly improve the insurance customer experience.

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