BI Insights

Artificial Intelligence Provides Field Service Solutions Before Problems Arise

9 October, 2017

Artificial Intelligence Provides Field Service Solutions Before Problems Arise

Over the past decade, technology has redefined how service businesses approach jobs. From heavy equipment services to residential services, anywhere a clipboard was the traditional method of documentation, mobile technology has been claiming a stake.

Mobile automation solutions have become the norm, giving service organizations the ability to communicate service records digitally. Sharing work orders between the back office and the service technician has become a more efficient, digitized process with near instant transfer of information.

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