11 September, 2017
4 Questions Every Small Business Must Ask About Artificial Intelligence
This article was developed with Kevin Haaland, CTO of The Better Software Company, a SaaS platform to small business and franchise owners. Haaland was formerly the head of IBM’s Watson Analytics.
From Siri to Alexa, customers are becoming accustomed to AI-powered solutions and soon they will expect the same for their local businesses. Sure, an AI roll-out can be daunting, but by adopting a strategic approach and adding smart software, small businesses will not only be able to differentiate themselves from competitors, but compete with the industry giants as well.