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JasperSoft Opens Up salesforce.com and SugarCRM
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JasperSoft has designed its open source business intelligence (BI) products to support the on-demand customer relationship management (CRM) model of salesforce.com and SugarCRM. Earlier this year JasperSoft released Jasper4SalesForce, which integrates the company’s reporting capabilities with products of both salesforce.com and SugarCRM. Jasper4SalesForce, which operates on a multitenant model, has more in-depth and simpler reporting capabilities than salesforce.com offers. With report design and management, prebuilt reports for sales, secured storage and support, JasperSoft is a viable provider of BI within CRM environments. Ventana Research recommends that organizations using these CRM suites look at Jasper4SalesForce’s capabilities to see how they might improve customer visibility and company performance. About the Author Mark is responsible for the overall direction of Ventana Research, and drives the global performance management research agenda, which covers both business and technology areas. He researches the specific areas of Workforce Performance Management and Business Process Management. He is also the Director of the Intelligent Business Performance Management Conference and the community editor of IntelligentBPM.com, the industry's first independent forum for information, news, and discussion about business performance management. An industry veteran with more than 17 years of industry experience in business and technology, before founding Ventana Research, Mark worked at companies including SAP, META Group, Oracle and IRI Software. Mark can be contacted at .
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