A Review of MicroStrategy’s Patent Applications for 2010: Making it Easier to Generate Complex Reports, and Personalized, Real-Time, Interactive Voice Services

MicroStrategy filed two patent applications which were published in 2010. Although the inventions described are not earth-shattering, the patent applications nevertheless provide some clues as to what directions the pure-play BI vendor is headed in. One common element between these two seemingly unrelated applications is the use of prompt-and-answer dialogues to initiate a complex …Read More

TDWI World Conference and Exec Summit Promise Data Delivery at the Speed of Thought

According to Wayne Eckerson, TDWI’s Director of Education and Research, the secret to success in today’s environment goes beyond just agile methodology. Success he says, also involves adaptability. Eckerson’s keynote speech which will open the conference will therefore focus on a practical framework for creating agile BI environments which can not only respond rapidly to …Read More

Enabling a BI Self Service Platform

We can easily define “Business Intelligence Self Service” as a service provided by an open Business Intelligence platform that enables business users to access the information they need by themselves, using an easy to understand User Interface (UI) that is defined in business terms and not IT jargon. Throughout the years, I have been witness …Read More

Implementing BI Governance

Governance became a critical concept in the after “IT bubble” days, as IT faced the challenge of dealing with diminishing budgets, without demand on its services being reduced proportionally. There were many initiatives and projects in the pipeline, but not all of them could be executed, given the limitations on people, infrastructure and budget. As …Read More

Why CDI Projects Fail – Pt 3

It is easy to lose sight of the most fundamental requirement of a CDI hub – sound customer data management. Creating unified customer views across conflicting, disparate data sources is the raison d’etre for all CDI implementations. Recently, many a large enterprise has embarked on a Customer Data Integration (CDI) initiative to gain unified views …Read More

The Basics of BI Success

Supporting Business Intelligence platforms in mid to large organizations is not just about technology nor is it solely about the information that the technology delivers. Striking the right balance between the type of information required and the framework for delivery requires a defined and methodical approach built on solid governance principles that merge business drivers …Read More

CDI and Data Model Inflexibility

In a world where customer acquisition costs are soaring and customer retention – particularly retaining profitable ones – is getting harder for every enterprise, “knowing your customer” is not just a slogan but a business mandate. In a world where customer acquisition costs are soaring and customer retention – particularly retaining profitable ones – is …Read More

Business Intelligence for IT Asset and Configuration Management

This article explores the business case for the implementation of a business intelligence solution for the analysis of the organisations asset and configuration management information. In this new era of technology and information, businesses are now so dependent on technology that an IT department’s ability to deliver expected levels of service directly impacts a company’s …Read More

Business Intelligence Advancements Transform Corporate Decision-Making

Businesses seeking to achieve a sustainable advantage over their competition are turning to information management systems for detailed data analysis. These systems and methods have evolved to what is now known by the broader term “business intelligence” or “BI”. Companies have long considered data collection and analysis to be fundamental activities for long term strategic …Read More

The CEO’s Guide to The Top 5 Issues that Misguide Business Intelligence Decisions

When considering business intelligence (BI) software, it is essential to be aware of underlying issues that can seriously impact on your bottom line. In a country where most businesses have information stored in several different databases, it’s no secret that the BI strategy you choose will affect your profit and loss target. From data collection …Read More