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IBM’s Watson Has A New Job – Watson Engagement Advisor

14 May, 2014

IBM’s Watson Has A New Job – Watson Engagement Advisor

Two years after its triumph on Jeopardy!, the IBM Watson Engagement Advisor is the industry’s first consumer facing cognitive computing breakthrough that will assist a brand’s customer service agents, or sit directly in the hands of consumers through mobile devices, cloud-delivered services and online chat sessions.

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