18 January, 2017
These Are IBM’s 3 Tips For Using AI In Business
Here’s something that artificial intelligence may not have predicted: As AI has gotten better, businesses, particularly because of ethics and privacy issues, are having a harder and harder problem putting it to use.
At the World Economic Forum, IBM CEO Ginni Rometty shared some of the important lessons her company has learned by working with businesses to implement AI.
1. It’s not computers vs. workers.
There’s a lot of fear that AI will elimination jobs, Rometty said. It’s possible that some professions will be wholly replaced by automation, but at most of IBM’s business partners “it will not be man or machine,” she said. The purpose of the technology is instead to augment and supplement what humans do. That needs to be clear.
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2. Industry domaine really matters.
Every institution has its own data to contribute to AI, Rometty said, but to truly unlock its value it must be combined with industry data. “These systems will be most effective when they’re trained with domain knowledge and in an industry context,” she said. IBM, for its part, has focused on healthcare.