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Analytics Comes To IT Service Management

6 May, 2016

Analytics Comes To IT Service Management

To help the IT function better understand the data it generates, real-time IT management specialist ManageEngine today took the wraps off its new self-service IT analytics solution, Analytics Plus.

“One of the things that we’ve realized and our customers have realized is that, ironically, as big data has become a major talking point and major point of interest for customers, IT has lagged in that area in terms of using analytics solutions to better understand and optimize IT management,” says Raj Sabhlok, president of ManageEngine, a division of Zoho.

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