14 April, 2017
How AI Finds Big Value In Big Data
Bots can augment human interaction, create greater business efficiencies, and remove friction from customer interactions. It’s a market that has already rolled up $24 billion in funding for companies at every stage, from startup to multinational. Industry leaders from IBM to Facebook are making big efforts to take advantage, spending significant resources to encourage developers to create new bots that enable more personalized customer interactions. In March 2016, Cisco announced the Spark Innovation Fund, a $150 million investment in bots and developers who want to make new products for Cisco endpoints in offices around the world.